1. Introduction
Tech Next Solutions Pte Ltd. ("TechNext," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect information about you when you use our websites, applications, products, and services (collectively, "Services").
This policy applies to personal information collected by TechNext and its subsidiaries and affiliates operating across Singapore, Vietnam, and the Philippines. By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, company name, and job title when you fill out forms, request a quote, or contact us.
- Account Information: Username, password, and profile details if you create an account on our platforms.
- Communications: Information you provide when contacting us, including support requests, feedback, and survey responses.
- Payment Information: Billing details and payment card information when you purchase our services.
Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers, and language preferences.
- Usage Data: Pages visited, features used, time of visit, referring URLs, and navigation patterns.
- Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect information about your browsing activities. See our Cookie Policy for details.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Process transactions and send related information.
- Send you technical notices, updates, security alerts, and administrative messages.
- Respond to your comments, questions, and requests for customer support.
- Communicate with you about products, services, offers, and events offered by TechNext.
- Monitor and analyze trends, usage, and activities in connection with our Services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Personalize and improve your experience with the Services.
- Comply with legal obligations and enforce our terms and policies.
4. How We Share Your Information
We may share your information in the following circumstances:
- With Affiliates: We may share your information with our subsidiaries and affiliated companies for purposes consistent with this Privacy Policy.
- Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., hosting, analytics, payment processing, customer support).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Objection: Object to the processing of your personal information for specific purposes.
- Portability: Request transfer of your personal information to another service provider.
- Withdrawal of Consent: Withdraw your consent at any time where we rely on consent for processing.
To exercise any of these rights, please contact us at privacy@technext.asia.
8. International Data Transfers
Your information may be transferred to—and maintained on—servers located outside of your country of residence. We take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests.
9. Children's Privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately at privacy@technext.asia.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Tech Next Solutions Pte Ltd.
Data Protection Officer
Email: privacy@technext.asia
Website: technext.asia