Privacy Policy
Overview
TechNext Pte. Ltd. ("TechNext", "we", "us", or "our") operates the website at technext.asia and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
By using our website or submitting your details, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
Information We Collect
Information you provide directly
- Name, email address, and phone number (via demo booking or contact forms)
- Company name, job title, and business size
- Details about your business needs shared during consultations
- Communications you send to us via email or WhatsApp
Information collected automatically
- Browser type, operating system, and device type
- IP address and approximate geographic location
- Pages visited, time spent, and links clicked
- Referring website or search query that brought you here
How We Use Your Information
We use the information we collect to:
- Schedule and conduct free demo sessions you have requested
- Respond to your enquiries and provide customer support
- Send you relevant information about our services (with your consent)
- Improve our website, services, and marketing
- Comply with legal obligations and protect our legitimate business interests
- Detect and prevent fraud or misuse of our services
We will not use your information for purposes incompatible with those described above without your prior consent.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Specifically:
- Contact and lead data: up to 3 years from last interaction
- Client project data: up to 7 years for legal and accounting purposes
- Website analytics data: up to 26 months
After the applicable retention period, your data is securely deleted or anonymised.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Rectification — Request correction of inaccurate or incomplete data
- Erasure — Request deletion of your personal data ("right to be forgotten")
- Restriction — Request that we limit how we process your data
- Portability — Receive your data in a structured, machine-readable format
- Objection — Object to processing based on legitimate interests or for direct marketing
- Withdrawal of consent — Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at hello@technext.asia. We will respond within 30 days.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites (e.g., Odoo, LinkedIn, Facebook). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.
Policy Changes
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we may also notify you directly via email. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out:
hello@technext.asiaTechNext Pte. Ltd.
Singapore