retrieval-augmented generation

Ask in plain language. Get the answer, with the source.

A knowledge assistant reads your policies, manuals, contracts, tickets and ERP records, and answers questions from them — citing where each answer came from. Nothing invented, nothing outside your documents.

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what's included

Questions your team answers ten times a day.

Source ingestion

Policies, manuals, contracts, wikis, tickets and Odoo records connected and indexed — in the formats you already keep them in.

Permission-aware retrieval

Who can see a document decides who can get an answer from it. Your existing access rules are carried into the index.

Citations on every answer

Each answer links to the passages it used, so anyone can open the source and check the wording for themselves.

Stays within your sources

Answers come only from approved content; when the documents don't say, it says "I don't know" — which keeps hallucination in check.

Where your team works

Deploy inside Odoo, on your intranet, in a web widget, or on WhatsApp — the same knowledge behind each front door.

Gap review

Unanswered questions surface the documents you're missing, so the knowledge base gets better with use.

how it works

Index, retrieve, answer, cite.

Connect your sources

SharePoint, Drive, Odoo Documents and Knowledge, ticket systems and PDFs — the places your answers already live.

Index with permissions

Documents are chunked and indexed, and your existing access rules decide who can retrieve from each one.

Answer with citations

Each question retrieves the most relevant passages; the assistant answers only from those and shows them.

Improve from feedback

Thumbs up or down and unanswered questions feed a review of gaps in the underlying documents.

what you get

A single place to ask, wherever your team works.

Staff ask in Odoo, Teams, Slack or the intranet; customers can get a scoped version on your website or WhatsApp. Every answer shows its source, so people trust it and learn where the source lives.

Answers grounded in your own documents
A citation on every answer
Permission-aware retrieval by existing access rules
No answers from outside approved content
"I don't know" instead of a guess
Ingestion of the formats you already keep
Connected to Odoo orders, stock and invoices
Deploy on web, WhatsApp, in-app and inside Odoo
Private-cloud or on-premise models where data can't leave
A feedback loop that surfaces missing documents
A monthly review of gaps and usage
Clear pricing on quotation

questions

What teams ask before they start.

How does it avoid making things up?

It answers only from passages retrieved from your own sources, and cites them. When the documents don't cover a question, it says so rather than guessing.

Could it show a document someone shouldn't see?

No. Retrieval is permission-aware: who can see a document decides who can get an answer from it, following your existing access rules.

What sources can it read?

Policies, manuals, contracts, wikis, support tickets, PDFs and Odoo records — connected from the systems where you already keep them.

Where can our people use it?

Inside Odoo Discuss or Knowledge, in Microsoft Teams or Slack, in a web widget on your intranet, or on WhatsApp for a scoped customer version.

Does our data leave our environment?

It stays in your tenancy. Where data can't leave, we deploy private-cloud or on-premise models and choose hosting for your requirements.

What does it cost?

Pricing is on quotation, scoped to your sources and channels. Request a quotation and we'll return a written scope.

related services

next step

Send us ten questions your team keeps answering.

We'll build a first assistant on the documents behind them and show you the answers, with sources, in a discovery session.

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